Customer Support

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If you are an existing customer, do log onto the website with your User ID and Password that are mentioned in the welcome email sent to you. Within the portal, you can chat with Order Provisioning, Billing and Technical Support. Mention your Circuit ID in the event of a link failure.

If you are a new customer and are logging onto the website for the first time, the portal will guide you through a 4-step new account creation process, which includes setting up a user name, password, and security questions. Once your account is set up, you can chat with our customer support for Order Provisioning, Billing and Technical Support.

You can also reach out to our 24/7 call center at this number +91 22 65009121. Our experts will get in touch with you within 2 working days and resolve the issue at the earliest.

Alternatively, you could also email us at support@innowavetele.com. Mention your Circuit ID and elaborate on the problem you are facing.

Customer Support

CLIENT TESTIMONIALS

Testimonial

  • Innowave IT Infrastructures brought latest technologies & solutions in GIS in our recent engagement. Am quite impressed with Team Innowave on their ability to perform in large implementations. Our current momentum is great with Innowave team.

    - Prasad Kolte, COO, Mahaonline -


  • We would like to place on record our appreciation for the efforts of Innowave team for completing the branch connectivity & VC on time. Today, we have been able to ramp up significantly as per our schedule, due to the coordinated efforts of your team. We are happy with the partnership.

    - Shashank Joshi, CTO, Bluesys Telecom Pvt Limited -


  • Gram Mart is delighted to note that the partnership with Innowave IT completes a year in 2018. It has been a very rich interaction all through, building up to a strong relationship. A special recognition for the efforts made by Mr. Yogesh. He has been tactful towards the needs of the organization and has put in his best to provide the company with the desired solution. We look forward to a long lasting relationship with Innowave.

    - Prashant Jain, Sr. Manager - IT, Gram Mart India Limited -

  • Innowave IT provided data connectivity solution specific to our business needs unifying the group companies onto a single IT platform. Throughout their engagement they demonstrated deep domain expertise, proven delivery capabilities & were flexible/supportive. We wish Innowave all the best for their future endeavors.

    - Rajesh Nair, AVP - IT, Ansh Infratech Pvt Ltd-